How to Complete KYC Verification at Red Stag Casino

If you're new to online casinos, the KYC verification process might sound intimidating. It isn't. KYC simply means verifying your identity through our casino account verification process, so we know it's really you, and so your winnings go to the right person.

What is KYC?

At Red Stag Casino, verification is handled right inside your account. No confusing emails, no paperwork to mail. Just a quick process you complete once, and you're set for good.

Why We Require Verification

Identity checks are a normal part of how reputable online casinos protect their players. At Red Stag Casino, verifying player identities helps prevent fraud, protects your personal information, and ensures that withdrawals are sent to the correct person. While it may feel like an extra step, it's there to keep accounts secure and make sure your winnings are handled safely and smoothly.

What You'll Need

Before you start, grab these:

• Photo ID — Driver's license, passport, ID card, or residence permit
• Proof of Address — Utility bill, bank statement, or government document (dated within the last 3 months)
• Your device's camera — For snapping document photos and a quick selfie

That's it. Let's walk through it step by step.

Step-by-Step Verification

Step 1: Go to the Withdraw Section

Log into your Red Stag Casino account and click the Withdraw tab in the cashier.

Note: The Verify button only appears if you have a withdrawable balance. If you don't see the option, contact [email protected] to submit your documents via email instead.

Step 2: Select a Withdrawal Method

Choose any available withdrawal method (Bank Wire, Bitcoin, etc.). This will trigger the verification option if your account isn't yet verified.

Step 3: Click "Verify Your Account"

You'll see a message asking you to verify. Click the green Verify Your Account button.

Once you click the button, a unique verification link is sent to your email address on file. This link is valid for 7 days. If it expires, you'll need to restart the process from Step 1.

Step 4: Enter Your Name

Type your first and last name exactly as they appear on your ID, then click Verify.

Step 5: Review What's Needed

You'll see an overview of the three verification steps:

• Step 1: Provide identity document
• Step 2: Provide address information
• Step 3: Quick selfie (liveness check)

Click Start verification to begin.

Step 6: Select Your Document Type

Pick your country and the type of ID you're submitting:

• Driver's license
• ID card
• Residence permit
• Passport

Step 7: Upload Your ID

You'll capture both the front and back of your ID. Follow the on-screen tips:

• Use good lighting
• Avoid reflections or glare
• Don't crop or edit the image

Tips for ID Photos

Getting your document photos right the first time saves you a back-and-forth. Here's what works and what doesn't:

Accepted:

• All four corners of the document visible
• Text is sharp and easy to read
• Good lighting, no shadows or glare
• Color photo (not black and white)

Not Accepted:

• Blurry or out of focus
• Edges or corners cut off
• Too dark or washed out by flash
• Name doesn't match your account

Step 8: Upload Proof of Address

Next, upload a document that shows your current address. Accepted documents:

• ID with address details
• Bank statement (last 3 months, must show partial transaction history)
• Utility bill (last 3 months)
• Government-issued document (last 3 months)

File formats: JPG, PNG, HEIC, WEBP, or PDF (max 20 MB)

Step 9: Complete the Selfie Check

The final step is a quick selfie to confirm you're a real person. Tips:

• Find a well-lit spot
• Keep your face in the frame
• Remove hats, glasses, or masks

Position your face and follow the on-screen prompts. Done!

Additional Documents (Email Only)

The online verification system handles your ID, proof of address, and selfie. Any additional documents must be submitted via email to [email protected]:

Credit Cards

If you deposited with a credit card, you may need to verify it:

• Send photos of the front and back
• Show the first 4 and last 4 digits only
• Cover the middle 8 digits for security
• Cover the CVV on the back

Other Documents

These are also submitted via email when requested:

• Bitcoin wallet verification
• Third-party payment method verification
• Any other documents requested by the verification team

What Happens Next?

• Review time: Usually 24–48 hours
• Status updates: We'll email you when approved (or if we need anything else)
• One and done: Once verified, you won't need to do this again
• Keep documents current: While verification is a one-time process, you may need to update expired documents (like an expired ID) before future withdrawals

FAQ

What is KYC?

KYC stands for "Know Your Customer." It's how we verify your identity to keep your account secure and ensure withdrawals go to the right person.

Where do I verify my account?

You can begin the verification process from the Withdraw section in the cashier. This is where identity checks are initiated when you request a withdrawal, ensuring your account and funds are handled securely.

Do I need to verify before I can withdraw?

Yes. Verification is required before your first withdrawal can be processed.

How long does verification take?

Most reviews are completed within 24–48 hours. Clear, readable documents help speed things up.

What if my verification is rejected?

You'll get an email explaining what's needed. Usually it's just a clearer photo or a different document. Resubmit and you're back on track.

Need Help?

If you run into any issues, our support team is here 24/7:

• Live Chat: Available anytime on the site
• Email: [email protected]

Think of verification as a one-time checkpoint, not an obstacle. Once it's done, you're free to focus on playing and cashing out without interruptions.